DEVELOPMENT AND EVALUATION METHODS OF A CENTRALIZED LAND AND HOUSING REVENUE MANAGEMENT SYSTEM FOR URBAN DEVELOPMENT AGENCIES

Abstract

The challenges of poor land and housing management can hinder any local authority, state/region or country from achieving meaningful socio-economical improvement through sustainable development. The current inadequate land and housing management systems has caused so many issues such as fraud, loss of data, loss of revenues, land conflicts, and loss of life and property. This work developed a web-based system for land and housing management (WBS-LHM) to provide solution to these challenges. The WBS-LHM was achieved through the following processes; requirement gathering, data collection, system modeling, database designs, WBS designs, and system integration and development. Data collection was done through three (3) different methods namely observation, interview and questionnaire. The WBS-LHM was designed to contain three (3) main models; land management, housing management, and revenue management. The web development tools used include Php Hypertext preprocessor (PHP) and Hyper Text Markup Language (HTML), Node js, MySQL, Apache server, and WAMP (Windows, Apache, MySQL and PHP) server. The evaluation of the performance indices of the WBS-LHM on a 5-point scale shows an average percentage acceptability of 74.14% and average percentage unacceptability of 16.53% for usability test, and average percentage acceptability of 73.25% and average percentage unacceptability of 16.75% for expert validation. With this WBS-LHM, land and housing agencies can maintain effective land and housing management that improves service delivery, information dissemination, fraud minimization, revenues computation, real-time monitoring of land development, and decision-making.